Refund & Cancellation Policy

Clear, transparent, and fair. Understand our approach to refunds and account finances.

Last updated: September 27, 2025

Our Core Principles

Earnings Are Final

Income generated and withdrawn from the platform is considered final and non-refundable.

Service-Based Policy

This policy primarily applies to any specific paid services or subscriptions, should they be introduced in the future.

Case-by-Case Review

All eligible refund requests for paid services are reviewed individually to ensure fairness and compliance.

1. General Policy

The Universal Employment & Income Empowerment Platform (UEIEP) is built on a performance-based earning model. This means that the income you generate through daily tasks, Social Media content, and referrals is earned income. This policy outlines how we handle finances related to your account.

Scope of this Policy

This policy applies to all registered Users and covers all financial aspects of the platform, including earned income and any future paid services. We reserve the right to update this policy and will notify Users of any significant changes.

2. Earnings & Withdrawals

Non-Refundable Earnings

Once your earnings are successfully processed and transferred from your UEIEP wallet to your verified UPI ID, the transaction is considered final and cannot be refunded or reversed. Please ensure your payment details are correct before initiating any withdrawal.

Failed Withdrawals

If a withdrawal fails due to incorrect UPI information or technical issues, the funds will be automatically credited back to your UEIEP account balance. If the amount does not reflect within 7 business days, please contact our support team with the transaction details for assistance.

Fraudulent Activity

Any earnings acquired through system manipulation, fraudulent referrals, or any other violation of our Terms of Service will be forfeited. Such funds are not eligible for withdrawal and will be permanently removed from the account.

3. Policy on Paid Services

Currently, UEIEP is a free-to-use platform. We do not charge any registration or subscription fees. However, should we introduce optional paid services or premium features in the future, a specific refund policy for those services will be clearly stated at the time of purchase.

4. Account Termination

Termination by UEIEP

If your account is terminated by our team due to a violation of our community guidelines or terms of service, any pending earnings and unused service credits (if applicable) will be forfeited and are not eligible for a refund or withdrawal.

Voluntary Account Closure

If you choose to voluntarily close your account, you will be prompted to withdraw any remaining balance that meets the minimum withdrawal threshold. Once the account is closed, no further claims can be made.

5. How to Contact Us

For any questions regarding this policy or issues with your account finances, please reach out to our dedicated support team.

1. Email our support desk at support@veranix-ai.com.
2. Include your Admin ID and a clear description of your query.
3. Our team aims to respond to all financial inquiries within 3-5 business days.